Shipping is free on all subscription purchases! We’re currently only shipping to USA (excluding Guam and Puerto Rico) only but are looking forward to expanding overseas in the near future!

Our boxes are designed with a pet's size in mind. We offer four different options, based on weight: Small Dog (up to 20 lbs), Medium Dog (20 to 50 lbs), Large Dog (50 lbs or larger), and Cat (great for all sizes)

Most of our treats and chews are made in the United States and Canada. Select chews are sourced from South America in USDA facilities. We DO NOT sell any edible items from China.
Supervisory Note: Like with any treats or chews, we highly recommend supervising your pets during consumption. While all our treats and chews are of high quality, every pet reacts and responds to treats differently. Be cautious of any sharp debris that could result randomly as a bi-product of a bone being chewed. While rare, it is possible that one of the natural chews & bones breaks off into a sharp piece so we recommend supervising during the consumption process. This is not just a recommendation for treats and chews provided by RescueBox but any consumable product being chewed on by a pet from any source should be supervised. Happy chewing!

The process to ship your first box will begin immediately after you completing your subscription checkout. For future subscription orders, we will ship your next box on the 3rd of each month. You should expect to receive your RescueBox within 5-7 business days.

GreaterGood and The Animal Rescue Site has teamed up with Greater Good Charities - an independent 501(c)(3) charitable organization devoted to improving the health and well-being of people, pets, and the planet. Every purchase you make at The Animal Rescue Site helps feed shelter animals, and because RescueBox subscriptions are part of our Subscribe 2 Good™ program, you double your impact with each RescueBox order!
GreaterGood has given over $80 million to charity partners and programs worldwide that work toward their mission -- including millions of dollars worth of support to animal rescue programs around the world. Please watch this video to learn more about our partnership with Greater Good Charities:

With an account for The Animal Rescue Site store, you can easily adjust the delivery schedule of your RescueBox subscription, edit address & payment information, view past orders, and much more! Simply login to your existing account or create an account with the email address matching your RescueBox product subscription and select “Manage Subscriptions” to view or manage your product subscriptions.
Visit the Manage Your Product Subscription section of our Subscribe 2 Good™ Frequently Asked Questions for step by step instructions and more details.

Please contact our helpful customer service team with the email address of associated with your RescueBox subscription or your RescueBox order number so we can quickly resolve this issue for you.